Urgent and non-urgent medical services of the nurses are obtained by presenting yourself to the receptionist at the Health Centre during the following times:

Mondays           1 – 4 pm

Tuesdays           8:30am – 4:30 pm (with lunch from 12-1pm)

Wednesdays    8:30am – 4:30 pm (with lunch from 12-1pm)

Thursdays         8:30am – 4:30 pm (with lunch from 12-1pm)

Fridays               8:30am – Noon

After hours URGENT CARE ONLY is accessed by attending the Health Centre between 6pm – 6am and speaking with the guard who will contact the On-Call Duty Nurse. If you need urgent medical care and you go the Health Centre, and find that there is the note on the window indicating that the Guard is on a break/lunch, then you should call the emergency response line 1-888-310-1122. The dispatcher will, in turn, then contact any/all local personnel needed in KZA (including the nurses) to address your emergency and potential need for URGENT care.

Nurses are contracted to respond after hours to only URGENT EMERGENCY cases routed through the proper response methods.

Residents and visitors are reminded that the KZA- GBFN Health Centre is NOT a 24 hour/day ISC – Health Canada program service centre.

NURSES ADVISE THAT THEY CAN NOT AND WILL NOT ANSWER KNOCKS ON THEIR RESIDENCE DOORS AT NIGHT due to the potential physical and medical safety risks posed to them in doing so. Please respect this schedule and recognize that the valuable people who are responsible for daytime health services are provided their respite/sleep time that is assured through their Collective Bargaining Agreement.